San Francisco Human Service Agency welcomes you to its new service center for food stamps and other services

SAN FRANCISCO — The San Francisco Human Services Agency (SFHSA), which serves local community members with food assistance and essential services, has opened a brand new service center in the Civic Center area to provide more effective direct service for the city's residents.

The new state-of-the-art facility is located at 1460 Mission Street and housed in a LEED (Leadership in Energy and Environmental Design) Gold-certified building which meets the requirement of a green building with a commitment to environmentally conscious practice.

The new center officially opened on March 24. It replaced the SFHSA service center at 1235 Mission Street which was only two blocks away. The new location is next to the City's Permit Center and situated in the Civic Center area close to major transit hubs.

It is expected that 600 people will be served daily when the new 1460 Mission Street service center opens. SFHSA offers more than 60 essential services including commonly known programs like CalFresh (Food Stamps), CalWORKs, Medi-Cal, CAAP (County Adults Assistance Programs) which provides cash assistance to low-income adults without dependent children, IHSS (In-Home Supportive Services), foster care and adoption.

The majority of residents who receive services from SFHSA are people with disabilities, seniors, veterans, immigrants, families, children, and young adults needing cash aid, employment, child care, housing, financial assistance, health care support and community programs.

The SFHSA also offers special programs for low income communities including free tax service for families with annual incomes less than $67,000, discounted admissions for museums and parks, and discounts for water and sewer bills.

The new facility is equipped with modern and advanced technologies to upgrade services for San Francisco residents, making them easier, swifter, smoother, and more efficient.

Approximately 110 staff members with varying language capabilities work in the new service center providing in-person service. Visitors can first use self-service kiosks to get updated information and then wait in the modern central waiting room for interviews and private consultations.

The SFHSA serves 225,000 people every year, about one in four San Franciscans. The new facility was designed with the help of SFHSA staff for a goal of improving services delivered to those who need them most.

“Our administration is working every day to make San Francisco a place where all families can thrive. The Human Services Agency connects thousands of San Franciscans to critical resources—helping them put food on the table, access health care, and receive general assistance,” said Mayor Daniel Lurie. “By bringing more services together in one location, we’re making San Francisco more affordable and accessible for our residents.”

Trent Rhorer, Executive Director of SFHSA, was excited to welcome visitors to the new facility in the grand opening ceremony. “Due to state and federal changes to benefit eligibility that have taken effect, and with more changes coming, our primary focus remains—to help clients enroll and maintain the critical support that so many are entitled to receive," said Rhorer.

"This new space not only strengthens our ability to do this, but also offers a more comfortable experience, with lower noise levels, improved privacy, and an updated environment and furnishings that help people feel at ease while they access the services they need,” Rhorer added.

SFHSA announced new changes to CalFresh, known as Food Stamps, starting April 1, 2026 that affect people with certain immigration statuses who will no longer qualify for CalFresh benefits. Affected groups include refugees, asylees, humanitarian parolees, human trafficking survivors, and survivors of domestic violence.

Under President Donald Trump administration, the eligibility for the CalFresh program after April 1, 2026 is limited to U.S. Citizens, non-citizen U.S. Nationals, lawful permanent residents (green card holders), Cuban or Haitian entrants, and individuals who reside in the U.S. in accordance with the Compact of Free Association agreement.